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She looked at me and after a moment said hesitantly, “Well, I’d rather not say…” It was a reply to a question I often ask in a...

what we can learn about conflict from Shakespeare Normally our hobbies help us escape from the issues we face in our work lives, but at...

Figures are often bandied around regarding the cost to business of workplace conflict. In the UK, the CBI put a figure on it of £33...

Help or Hindrance for a Workplace Mediator? This may seem like an odd question. My background in the oil and gas industry must be an...

a case for Social Mediation...? I was struck by the recent High Court case widely reported in the press where Adrian Smith won his battle...

‘Don’t give up the day job!’ That was the advice from more than one person when I floated the idea of leaving my comfy corporate job to...