BLOGs

Sep 2, 20203 min read

The Biggest Mistake You Can Make When Mediating Between Employees

I recently spotted an old post about mediation on a Facebook group for HR professionals. Someone had been asking for advice on mediating...

Aug 8, 20172 min read

The 5 Step process to resolve workplace conflict

The August 2017 edition of the CIPD’s People Management magazine features a powerful article on resolving workplace disputes. It...

Sep 25, 20165 min read

5 more questions about the book 'DIY Mediation'

This is the second in a two blog series answering 10 questions about my book 'DIY Mediation. The Conflict Resolution Toolkit for HR'. Why...

Sep 18, 20165 min read

'DIY Mediation' - 5 Questions about the book

This is the first in a two part blog series answering 10 questions about my book 'DIY Mediation. The Conflict Resolution Toolkit for HR'...

May 1, 20163 min read

Workplace conflict - is ‘DIY Mediation’ possible?

In my last blog I asked ‘workplace mediation – bring someone in or do it yourself?’. What should HR do when faced with this question? ...