The power of Gratitude and Acknowledgement in Workplace Mediation
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“Thank you for taking the time to speak with me today…” This is how I begin my calls with a mediation participant for our initial one to...
Marc Reid
- Dec 5, 2023
- 2 min
How your brain can land you in conflict
“Our brains all work in different ways.” This was how neurodiversity was defined by the presenter on a recent webinar I attended. I...
33 views0 comments
Marc Reid
- Aug 31, 2023
- 2 min
Mediation – voluntary or mandatory?
When starting on the mediation journey one of the first principles you learn is that mediation is a voluntary process. Why is it...
31 views0 comments
Marc Reid
- Mar 16, 2023
- 14 min
introducing workplace mediation
10 years ago ACAS and the CIPD got together to produce a guide on using mediation to resolve workplace issues: ‘MEDIATION: AN APPROACH TO...
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Marc Reid
- Jan 29, 2021
- 8 min
10 Questions HR Ask About Workplace Mediation
As a workplace mediator over the years I've had numerous conversations with HR colleagues about mediation and inevitably there are...
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Marc Reid
- Dec 3, 2020
- 2 min
Why are managers not addressing workplace conflict?
A new blog* caught my attention today as it focuses on one of the great challenges to all of us working in the area of managing workplace...
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Marc Reid
- May 26, 2020
- 4 min
Employee conflict in the ‘new normal’ – and how to deal with it
It's a situation that could be similar for many in the coming weeks. With the UK Prime Minister recently announcing the plan for a...
7 views0 comments
Marc Reid
- Jan 16, 2020
- 3 min
The Four Elements of Respect.
Exploring what respect in the workplace means. The mediation between Anne and Margaret had been difficult to start with but was now going...
10 views0 comments
Marc Reid
- Nov 7, 2019
- 3 min
Saying NO to mediation
This happens rarely but it does happen – I say I won’t mediate the case referred to me. Why would I do this? Surely I want to help the...
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Marc Reid
- Jun 14, 2019
- 3 min
Can a mediation be a success without an agreement?
Often I’m asked how many of the mediations I do are successful – and I struggle to answer. Why? Because it depends on how you define...
4 views0 comments
Marc Reid
- Jan 22, 2019
- 5 min
3 Case Studies - 3 Reasons to use Workplace Mediation
Just google ‘benefits of mediation’ and you’ll find numerous pages and could probably compile a list of 20-30 individual benefits. But...
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Marc Reid
- Aug 9, 2017
- 2 min
The 5 Step process to resolve workplace conflict
The August 2017 edition of the CIPD’s People Management magazine features a powerful article on resolving workplace disputes. It...
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Marc Reid
- Jun 17, 2017
- 3 min
Grievance Grief
can a formal process make workplace conflict worse? “Jack has given me nothing but stress this past year. His work is poor, he’s lazy and...
12 views0 comments
Marc Reid
- Sep 26, 2016
- 5 min
5 more questions about the book 'DIY Mediation'
This is the second in a two blog series answering 10 questions about my book 'DIY Mediation. The Conflict Resolution Toolkit for HR'. Why...
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Marc Reid
- Sep 19, 2016
- 5 min
'DIY Mediation' - 5 Questions about the book
This is the first in a two part blog series answering 10 questions about my book 'DIY Mediation. The Conflict Resolution Toolkit for HR'...
6 views0 comments
Marc Reid
- May 1, 2016
- 3 min
Workplace conflict - is ‘DIY Mediation’ possible?
In my last blog I asked ‘workplace mediation – bring someone in or do it yourself?’. What should HR do when faced with this question? ...
11 views0 comments
Marc Reid
- Nov 27, 2015
- 4 min
Workplace bully – malicious or misunderstood?
I was recently asked onto BBC Berkshire radio to discuss the latest report published by ACAS on bullying in UK workplaces. It’s a very...
9 views0 comments
Marc Reid
- Jun 1, 2015
- 4 min
New ACAS research
conflict conundrum to mediation miracle? In depth case studies on the impact of introducing mediation into an organisation are relatively...
9 views0 comments
Marc Reid
- Apr 1, 2015
- 5 min
Workplace conflict today
4 key lessons from the CIPD When I first came across workplace mediation some years ago I was shocked and a bit embarrassed at my lack of...
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Marc Reid
- Feb 1, 2014
- 4 min
The Three Pillars of Conflict Resilience
Figures are often bandied around regarding the cost to business of workplace conflict. In the UK, the CBI put a figure on it of £33...
4 views0 comments
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