BLOGs

The 3 biggest mistakes people make when mediating without training. Don’t get me wrong, I’m all for people trying to mediate to nip...

“Thank you for taking the time to speak with me today…” This is how I begin my calls with a mediation participant for our initial one to...

“Our brains all work in different ways.” This was how neurodiversity was defined by the presenter on a recent webinar I attended. I...

When starting on the mediation journey one of the first principles you learn is that mediation is a voluntary process. Why is it...

10 years ago ACAS and the CIPD got together to produce a guide on using mediation to resolve workplace issues: ‘MEDIATION: AN APPROACH TO...

It has been a while since I wrote my last blog but I do have a half decent excuse – I’ve been writing a book! ‘Conflict Management Tools....

I recently spotted an old post about mediation on a Facebook group for HR professionals. Someone had been asking for advice on mediating...

I’m delighted to say we have just published our new ebook ‘8 Stages of Workplace Conflict – and how best to resolve each stage’. The book...

A four box tool analysing the drivers to mediate. As a workplace mediator I spend a good deal of time discussing potential cases with HR...

You hear often about the pain of being in conflict. But what about the pain of giving up conflict? I recall a discussion I was involved...

In my last blog I asked ‘workplace mediation – bring someone in or do it yourself?’. What should HR do when faced with this question? ...

She looked at me and after a moment said hesitantly, “Well, I’d rather not say…” It was a reply to a question I often ask in a...

what we can learn about conflict from Shakespeare Normally our hobbies help us escape from the issues we face in our work lives, but at...

reflections after ‘giving up the day It was almost exactly one year ago that I took up my virtual pen to write my first blog. I called...

a case for Social Mediation...? I was struck by the recent High Court case widely reported in the press where Adrian Smith won his battle...

‘Don’t give up the day job!’ That was the advice from more than one person when I floated the idea of leaving my comfy corporate job to...