BLOGs

Jun 21, 20213 min read

Workplace Mediation Training - what has changed in 9 years?

As a professional mediator I’m often asked which courses I would recommend for people wanting to train as workplace mediators. It’s a...

Dec 3, 20202 min read

Why are managers not addressing workplace conflict?

A new blog* caught my attention today as it focuses on one of the great challenges to all of us working in the area of managing workplace...

Aug 8, 20172 min read

The 5 Step process to resolve workplace conflict

The August 2017 edition of the CIPD’s People Management magazine features a powerful article on resolving workplace disputes. It...

Sep 25, 20165 min read

5 more questions about the book 'DIY Mediation'

This is the second in a two blog series answering 10 questions about my book 'DIY Mediation. The Conflict Resolution Toolkit for HR'. Why...

Dec 1, 20144 min read

3 Reasons Every Mediator Should Do Community Mediation

She looked at me and after a moment said hesitantly, “Well, I’d rather not say…” It was a reply to a question I often ask in a...